Ich habe einen fehlerhaften Artikel. An wen kann ich mich wenden?
Fehler passieren – hin und wieder leider auch uns! In diesem Fall entschuldigen wir uns dafür bei dir und bedauern, dass du mit einem unserer Produkte nicht zufrieden bist.
Gerne kannst du das Produkt zusammen mit einer kurzen Problembeschreibung an unseren Kundenservice schicken:
Functional cookies are absolutely necessary for the functionality of the web shop. These cookies assign a unique random ID to your browser so that your unhindered shopping experience can be guaranteed over several page views.
Google Pay payments
Google Pay payments
Klarna
CAPTCHA integration
Mollie Payment:
This cookie is used to group all events generated from a unique user session across multiple checkout pages.
Amazon Pay
Amazon Pay
PayPal payments
Amazon Pay:
The cookie is used for payment transactions via Amazon.
Cache handling:
The cookie is used to differentiate the cache for different scenarios and page users.
Online Metrix
Cookie settings:
The cookie is used to store the cookie settings of the site user over several browser sessions.
CSRF token:
The CSRF token cookie contributes to your security. It strengthens the security of forms against unwanted hacker attacks.
Timezone:
The cookie is used to provide the system with the user's current time zone.
Amazon Pay:
The cookie is used for payment transactions via Amazon.
Information on origin:
The cookie stores the referrer and the first page visited by the user for further use.
Session:
The session cookie stores your shopping data over several page views and is therefore essential for your personal shopping experience.
Amazon Pay
Google Tag Manager debug mode:
Allows to run the Google Tag Manager in debug mode.
PayPal payments
PayPal:
The cookie is used for payment processing via PayPal.
Shopware Analytics is an analytics service for tracking shopping behavior on this webshop, provided by shopware AG (Ebbinghoff 10, 48624 Schöppingen, Germany) in joint responsibility (see also the data protection information). The legal basis for data processing is Art. 6 para. 1 s. 1 lit. a GDPR. If data is stored locally, please refer to our privacy policy for further details on data processing.
The recipient of the data is shopware AG and IT service providers. Technologies used include local storage. The collected data includes customer group, pages visited, click paths, date and time of visit, information about the end device used (resolution, resolution density, operating system), referrer URL, information about the browser used, locale, search queries, time zone. The purpose of data collection is for marketing, analysis, and statistical purposes.
Data processing takes place within the European Union. If you have any questions about data protection, you can contact the data protection officer at legal@shopware.com. Further information can be found at https://www.shopware.com/en/privacy/website.
Stored data:
Shopware Analytics adds the following information to your browser's local storage until consent is revoked: _swa_anonymousId (a unique identifier of the visitor), _swa_userTraits (user traits of the visitor).
Marketing cookies are used to display advertisements on the website in a targeted and individualized manner across multiple page views and browser sessions.
Google conversion tracking:
The Google Conversion Tracking Cookie is used to track conversions on the website effectively. This information is used by the site operator to target Google AdWords campaigns.
Facebook Pixel:
The cookie is used by Facebook to display personalized advertising offers based on user behavior to users of websites that integrate Facebook services.
Google AdSense:
The cookie is used by Google AdSense to promote advertising efficiency on the website.
These cookies are used to display personalized advertising.
Google Advertising
Google Advertising
Facebook Pixel:
For the placement and optimization of Facebook ads, you can agree to the integration of the Facebook Pixel in our shop.
Cookies used for statistics and shop performance metrics.
Google Analytics:
Cookie from Google for website analysis. Generates statistical data about how the visitor uses the website.
Facebook Statistics
Facebook Statistics
Google Tag Manager:
Cookie from Google to control the advanced script and event handling.
Google Tag Manager:
Cookie from Google to control the advanced script and event handling.
Google Analytics:
Cookie from Google for website analysis. Generates statistical data about how the visitor uses the website.
Facebook Statistics
Facebook Statistics
Google Tagmanager
Facebook Pixel:
Anonymised user behaviour tracking for onlineshop improvement
Google Analytics
Google Tag Manager:
Cookie from Google to control the advanced script and event handling.
Google Tag Manager:
Cookie from Google to control the advanced script and event handling.
Tracking cookies help the shop operator to collect and evaluate information about the behaviour of users on their website.
Yandex Metrica:
Yandex Metrica cookies are used for traffic analysis of the website. Statistics on website activity can be created and read.
Google Analytics:
Google Analytics is used for traffic analysis of the website. Thereby statistics about website activities can be created and read out.
Bing Ads:
This cookie is used by Bing to gather anonymous information on how visitors are using the website.
Hotjar:
Hotjar cookies are used to analyze website activities of users. The site user is identified by the cookie over several page views and his or her behavior is analyzed.
ÖWA ioam2018:
Saves a client hash for the Austrian Web Analysis (ÖWA) to optimize the determination of the key figures clients and visits. The cookie is valid for a maximum of 1 year.
Matomo:
The cookie is used to track website activity. The information collected is used for site analysis and to generate statistics.
Emarsys:
This cookie is used to display personalised product recommendations in the web shop.
Webgains affiliate marketing:
The cookie provides tracking functionality for the successful integration of Webgains partner programs.
These cookies are used to collect and process information about the use of the website by users, in order to subsequently personalise advertising and/or content in other contexts.
Criteo retargeting:
The cookie is used to enable personalized ads on third party websites based on pages and products viewed.
YouTube video
YouTube video
Location maps:
We use OpenStreetMap as tile provider to show you visually the location of our stores and merchants.
Location maps:
We use OpenStreetMap as tile provider to show you visually the location of our stores and merchants.
Notification banner:
Saves the open or closed state of the message banner.
Wishlist
Marketing cookies are used by third-party vendors or publishers to display personalized advertisements. They do this by tracking visitors across websites.
Google Ads:
Advertising Targeting
Google Ads:
Advertising Targeting
Shop Search:
Necessary for the appropriate function of our search solution.
Service cookies are used to provide the user with additional offers (e.g. live chats) on the website. Information obtained via these service cookies may also be processed for site analysis.
Doofinder:
The cookie is used to track user interaction with the site search. The data can be used to optimize the search function.
We respect your privacy
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